Crash Menopause | ABN 77 604 936 094 | Last updated: May 2026

Crash Menopause respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. Contact: hello@crashmenopause.com

Collection of Personal Information

We collect personal information you provide directly to us, including your name, email address, phone number, and health-related information submitted via intake forms, applications, or direct communication. We may also collect information when you provide feedback, respond to surveys, or communicate with us in any other way.

How We Collect It

We collect information when you interact with us electronically or in person, when you access our website, and when we provide services to you. We may also receive personal information from third parties. If we do, we will protect it in accordance with this policy.

Use of Your Personal Information

We use your personal information to provide services, send updates and relevant information, process payments, improve our website, and better understand your needs. We do not use your information for advertising and we do not sell your data to third parties.

Disclosure of Your Personal Information

We may disclose your personal information to employees, contractors, insurers, or service providers where reasonably necessary to deliver our services. Personal information is only supplied to a third party when required for service delivery. We may also disclose personal information where required by law, regulation, court order, or law enforcement request. Information we collect may from time to time be stored or processed by platforms located outside of Australia, including MailerLite, Supabase, Google Workspace, and Stripe. By providing us with personal information, you consent to the terms of this policy and the types of disclosure covered by it.

Security of Your Personal Information

We are committed to ensuring the information you provide is secure. We have put in place appropriate electronic and managerial procedures to safeguard your information from misuse, loss, and unauthorised access. The transmission of information over the internet is carried out at your own risk. We cannot guarantee the security of any information transmitted to or from us, and we cannot assure you that information will not be disclosed in a manner inconsistent with this policy in all circumstances.

Access to Your Personal Information

You may request details of personal information we hold about you in accordance with the Privacy Act 1988 (Cth). If you believe any information we hold is inaccurate, incomplete, or misleading, contact us at hello@crashmenopause.com. We reserve the right to refuse access to information in certain circumstances as set out in the Privacy Act.

Cookies and Google Analytics

When you visit our website we may collect information such as browser type, operating system, and pages visited. This data is used in an aggregated manner to analyse how people use the site. We use Google Analytics, which uses cookies — small files stored on your device — to collect anonymised usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Squarespace may also place functional cookies necessary for the site to operate. You can choose to reject cookies by changing your browser settings, though this may affect your experience on the site. Continued use of this website constitutes consent to the use of cookies as described above.

Third-Party Sites

Our website may from time to time contain links to external websites not owned or controlled by us. These links are provided for convenience only and do not constitute endorsement or approval of those sites. Crash Menopause is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of any website that collects your personal information.

Complaints

If you have any complaints about our privacy practices, contact us at hello@crashmenopause.com. We take complaints seriously and will respond promptly following receipt of written notice. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this policy at any time. All updates are effective immediately upon posting. The date at the top of this page reflects the most recent revision. Please check back periodically to review the current policy.